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Car Parking

All our car parks remain open as usual however we will be closely monitoring traffic and may need to temporarily adapt or close some of our car parks if we reach capacity.

Bike parking

We have a number of bike parking locations around Fort Kinnaird. You can find these in the following locations:

  • Outside River Island
  • In front of Fat Face
  • Next to Smyths 
  • In front of Cafe Nero 
  • In front of Pizza Hut 
  • In front of the Management Offices 
  • In front of Tapi Carpets 
  • Next to TKMaxx and Starbucks 
  • Next to M&S
  • Between Primark and McDonalds
Lost Property

If you have lost something while visiting Fort Kinnaird, please contact our Security team on 0131 669 6630. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.


Our toilets, which are located in the management suite, will be open but operating at the reduced hours of 10am – 6pm, Monday – Sunday.

Changing Places facilities are also available. 


Changing Places

To use the toilet in safety and comfort, many people need to be able to access a Changing Places, which have more space and the right equipment, including a height adjustable changing bench and a hoist. 

Situated next to Currys PC World by the Management Suite - Ground Level

The security team operate 24/7 and can be contacted on 0131 669 9090 for assistance/queries

Facility Features:

  • Bench - Height Adjustable, Adult Sized, Free Standing, Wall Mounted
  • Hoist - Ceiling , Loop
  • Peninsular Toilet
  • Washbasin Height Adjustable
  • Non Slip Floor
  • Floor Space (sq. m) - 20
  • Emergency Alarm
  • Privacy Screen
  • Paper Roll
  • Radar Key
  • Managed
  • Locked
  • Accessible Shower
  • Disabled Parking


Opening Hours

Monday         09:00 - 21:00
Tuesday         09:00 - 21:00
Wednesday    09:00 - 21:00
Thursday       09:00 - 21:00
Friday            09:00 - 21:00
Saturday        09:00 - 21:00
Sunday          09:00 - 21:00

Baby Changing Facilities

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services.


Shopmobility services are available at Fort Kinnaird. To book this service or to find out more please call 0131 557 4123.


Fort Kinnaird offers a free Wi-Fi service so you can surf while you shop.


ATMs are available outside Boots, WHSmith and within Wilko.

Click & Collect

Some stores have a Click & Collect service available. Check our Click & Collect page for more information. 

Recruitment and Skills

The Recruitment and Skills Centre at Fort Kinnaird supports the centre and businesses in the surrounding areas with recruitment, help with staff training needs and workforce development. It also offers a bespoke service to jobseekers to gain and retain employment in the area.

Find out more here


Outdoor Play Area

Our outdoor children’s play facility (outside Café Nero) is closed until further notice. We apologise for any inconvenience caused and thank you for your understanding and patience at this time.

Sensory Backpacks

We understand that for people with sensory, autism spectrum conditions or additional needs a visit to a busy shopping centre like ours can be a daunting experience. To make your visit as comfortable and enjoyable as possible we’ve introduced free sensory backpacks which you can collect,  as well as a free complimentary visual social story to download. You can also read more here: Sensory Backpacks at Fort Kinnaird