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Car Parking

All our car parks remain open as usual however we will be closely monitoring traffic and may need to temporarily adapt or close some of our car parks if we reach capacity.


Our toilets located in the management suite will be open but operating at the reduced hours of 10am – 6pm, Monday – Sunday.

To help maintain social distancing, there will be a queueing system in place with attendants to monitor the number of people in the toilets at any one time.

Outdoor Play Area

Our outdoor children’s play facility (outside Café Nero) is closed until further notice. We apologise for any inconvenience caused and thank you for your understanding and patience at this time.


Shopmobility services are available at Fort Kinnaird. To book this service or to find out more please call 0131 557 4123.

Recruitment and Skills

The Recruitment and Skills Centre at Fort Kinnaird supports the centre and businesses in the surrounding areas with recruitment, help with staff training needs and workforce development. It also offers a bespoke service to jobseekers to gain and retain employment in the area.

Find out more here


Bike parking

We have a number of bike parking locations around Fort Kinnaird. You can find these in the following locations:

  • In front of Mothercare
  • In front of Fat Face
  • Next to Smyths 
  • In front of Cafe Nero 
  • In front of Pizza Hut 
  • In front of the Management Offices 
  • In front of SCS
  • Next to TKMaxx and Starbucks 
  • Next to M&S
  • Between Primark and McDonalds

Fort Kinnaird offers a free Wi-Fi service so you can surf while you shop.


ATMs are available outside Argos, Boots, WHSmith and within Wilko.

Baby Changing Facilities

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services.

Click & Collect

Some stores have a Click & Collect service available. Check our Click & Collect page for more information. 

Lost Property

If you have lost something while visiting Fort Kinnaird, please contact our Security team on 0131 669 6630. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Sensory Backpacks

We understand that for people with sensory, autism spectrum conditions or additional needs a visit to a busy shopping centre like ours can be a daunting experience. To make your visit as comfortable and enjoyable as possible we’ve introduced free sensory backpacks which you can collect,  as well as a free complimentary visual social story to download. You can also read more here: Sensory Backpacks at Fort Kinnaird