We understand that this is a difficult time, and want to reassure you that the health and safety of our customers, colleagues and communities is our top priority.
Following government guidance, all non-essential stores are now temporarily closed until further notice. In line with this advice, the following stores remain open:
Monday - Sunday 9am - 7pm
Monday - Sunday 9am - 5pm
Marks & Spencer (Foodhall only)
Monday - Saturday 8am -8pm
Sunday 8am - 7pm
Monday - Saturday 9am - 6pm
Sunday 10am - 6pm
Specsavers - for emergency appointments and by appointment only
Monday - Saturday 9am - 3pm
Vision Express is currently closed.
For emergency appointments only. Tuesday - Saturday 10am- 5pm. Please call first on 0131 657 5413
Some of our stores are also offering an online service for Click & Collect or by appointment only. They are:
Wren Kitchens - by Prior Appointment only
Tuesday - Saturday 9am - 6pm
By prior appointment only
Smyths Toys Superstore - Click & Collect only
Monday - Saturday 12pm - 5pm
Sunday 12pm - 4pm
Some of our café / restaurant operators have also recently re-opened to offer a click & collect or delivery service. These are:
Five Guys - for Click & Collect and @Deliveroo orders only
Monday - Sunday 12pm - 8pm
TGI Fridays - for Click & Collect and @Deliveroo & Just Eat orders only
Monday - Sunday 12pm - 9pm
Pizza Hut - for Click & Collect: Uber Eats @Deliveroo & Just Eat orders only
Monday - Sunday 12pm - 9pm
Monday - Sunday 9am - 6pm
The policies and opening times of these individual stores will vary - so we always recommend that our customers check directly with retailers prior to setting off.
Please note that the stores which remain open can be accessed externally. The nearest car parks to these stores also remain open.
Please be assured that enhanced cleaning regimes remain in place, particularly of key touchpoints.
We’d like to thank you for your continued support and patience during this time.
Yes. We understand that for people with sensory, autism spectrum conditions or additional needs a visit to a busy shopping centre like ours can be a daunting experience. To make your visit as comfortable and enjoyable as possible we’ve introduced free sensory backpacks which you can collect, as well as a free complimentary visual social story to download.
Yes. We have a dedicated outdoor children’s play area which you will find central to Fort Kinnaird, just outside Caffe Nero. Recently developed, it is fully enclosed and equipped with lots of inclusive and fun play equipment.
Greggs, Subway, McDonald's can all be found at Fort Kinnaird.
Fort Kinnaird offers casual family dining at a number of restaurants. Closing times can be found on each restaurant's website.
Fort Kinnaird provides designated areas for staff to park.
No, there are no electric charging points at Fort Kinnaird.
No, we would advise customers with motorbikes/motorcycles to use regular parking bays.
We have a number of bike parking locations around Fort Kinnaird. You can find these in the following locations:
In front of Mothercare
In front of Fat Face
Next to Smyths
In front of Cafe Nero
In front of Pizza Hut
In front of Customer Services
In front of SCS
Next to TKMaxx and Starbucks
Next to M&S
Between Primark and McDonald's
The car park is open 24 hours, 7 days week.
There aren't marked bays for large vehicles/vans/motorhomes/ coaches however please contact customer services in advance if this is the case.
Car parking is free at Fort Kinnaird.
Yes, Fort Kinnaird has family/children parking bays. These can be found adjacent to disabled bays within certain areas of the centre.
Yes, Fort Kinnaird has disabled bays throughout the centre in front of most stores and restaurants.
If you're traveling by car, use satnav postcode: EH15 3RD.
If you're traveling from the North use A1 Motorway Northbound. Exit at the Newcraighall Junction. Fort Kinnaird is visible to the front off the ramp.
If you're traveling from the South use A7/A68. Join A750 City Bypass at the Sherrifhall Roundabout. Head East following the signs for Edinburgh East and North, Leith. Join A1(M) at the Old Craighall junction Northbound still following signs for Edinburgh East and North. Exit A1 at the next junction - Newcraighall.
Yes, If you're looking to travel to Fort Kinnaird by bike, you can plan your journey via the Cycle Streets journey planner.
Yes - There are regular train services from Edinburgh Haymarket and Waverley stations to nearby Newcraighall station.
No, there are no lockers available at Fort Kinnaird.
No, Fort Kinnaird doesn't have a quiet room.
Yes, our team are first aid trained. There is always a trained first aider on duty at Customer Services.
Yes, Fort Kinnaird has security on-site 24 hours a day, 7 days a week.
No, there are no phone or ipad charging facilities.
There is a Regus at Fort Kinnaird close to Customer Services. Meeting rooms can be hired here.
No, there are no photo booths available at Fort Kinnaird.
Customer Services, - some stores Restaurants and Cafes may also have facilities.
Fort Kinnaird has a cinema. Opening times run depending on screening times.
While there is no creche at Fort Kinnaird, there is a playpark with self-closing gates available
Fort Kinnaird has a playpark for under 10s.
There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services, situated next to Frankie and Benny's at the back of the retail area.
Yes, please ask at Customer Services for bottle warming facilities.
No, there are no disabled changing facilities at Fort Kinnaird.
Fort Kinnaird has women's and men's fashion at Clarks, Fatface, H&M, JD, M&S, Monsoon, Mothercare, New Look, Next, OUTFIT, Primark, River Island and TK Maxx.
Fort Kinnaird has a wide range of fashion and home retailers with plenty of restaurants and cafes too.
Yes, a map is available to view on the website. A PDF can also be downloaded.
No, Fort Kinnaird does not offer a gift card, however individual stores may offer gift cards of their own.
Our What's On page features all the latest news on events and entertainment at Fort Kinnaird.
Yes, there is free wifi at Fort Kinnaird.
Whilst there is no formal code of conduct we expect all visitors to behave in a manner that does not detract from the convenience and enjoyment of others who visit or work there. Fort Kinnaird is private property and British Land reserves the right to refuse admission or require persons to leave if necessary.
Our Christmas opening hours can be found here.
Monday -Friday | 9am – 10pm
Saturday | 9am – 6pm
Sunday | 10am - 6pm
Tuesday 24 December - Christmas Eve | 9am - 5pm
Wednesday 25 December - Christmas Day | CLOSED
Thursday 26 December - Boxing Day | 9am – 6pm
Tuesday 31 December - New Year’s Eve | 9am - 5pm
Wednesday 1 January 2020 - New Years Day | 9am - 5pm
Thursday 2 January | 9am - 6pm
Yes, we recommend that you get in touch with our Recruitment Skills Centre who handle all vacancies within the centre.
Yes, you can travel to Fort Kinnaird by bus and train. Fort Kinnaird is well served by local bus services: Prentice Coaches 108 and 118 and Lothian 30, 400 (previously 18), 106 and 49.
Yes, Management Centre. Baby changing room, warm a bottle etc. Parent/Baby Room - Yes Mothercare, Boots, Mamas & Papas, M&S.
Customer Services, - some stores Restaurants and Cafes may also have facilities
Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre. If you would like to book the manual chairs please call 0131 669 9090. For the electric scooters you have to be registered with Shopmobility and book through them direct on 0131 557 4123.
No, there are no banks at Fort Kinnaird. There are four cash machines on site outside Argos, Boots, WHSmith and within Wilko.
Customer services - also for lost property (stores may also retain lost property).
Fort Kinnaird has loads of food and drink with restaurants and cafes including Caffe Nero, Chiquito, Costa, Five Guys, Frankie & Benny's, Greggs, M&S Cafe Revive, McDonald's, Nando's, Patisserie Valerie, Pizza Hut, Pizza Express, Starbucks, Subway and TGI Fridays.