FAQs

What are Fort Kinnairds opening hours?

Fort Kinnaird is open from 9.00am - 10.00pm, Monday to Friday. On Saturdays, the Centre is open from 9.00am - 6.00pm and on Sundays from 10.00am - 6.00pm. 

Fort Kinnaird is open from 9.00am - 10.00pm, Monday to Friday. On Saturdays, the Centre is open from 9.00am - 6.00pm and on Sundays from 10.00am - 6.00pm. 

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How many car parking spaces do you have?

We have over 2,600 parking spaces at Fort Kinnaird, all of which are absolutely free. The great news is we have recently been awarded the safer parking Park Mark award.

We have over 2,600 parking spaces at Fort Kinnaird, all of which are absolutely free. The great news is we have recently been awarded the safer parking Park Mark award.

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What are the nearest transport links?

Fort Kinnaird is easily accessible by car, bus, train and bike. Click here for directions and travel information.

Fort Kinnaird is easily accessible by car, bus, train and bike. Click here for directions and travel information.

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Does the site have Shopmobility facilities?

Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre.

Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre. If you would like to book the manual chairs please call 0131 669 9090. For the electric scooters you have to be registered with Shopmobility and book through them direct on 0131 557 4123. 

Fort Kinnaird operates a satellite service and all users must be assessed and registered at one of the full Lothian Shopmobility units located at Waterloo Place in Edinburgh, The Gyle Shopping Centre and Almondvale Shopping Centre.

To register, please bring TWO forms of ID, one of which must have your home address and name on it. Once registered, phone 0131 557 4123 and quote your registration number to book the equipment you wish to use. You can collect the equipment from Management Suite, 32 Fleming House, Newcraighall, Edinburgh EH15 3RD. Our friendly staff will be happy to help you.

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Are there places to eat and drink?

Yes - we have a vast selection of places to eat and drink depending on your tastes.

Yes - we have a vast selection of places to eat and drink depending on your tastes. From Costa, Caffe Nero and M&S Cafe Revive to TGI Fridays Greggs, Subway, Pizza Hut, Pizza Express, Chiquito, Five Guys, Frankie & Benny's, Nando's and McDonalds, there is something for everyone, whether you're looking for somewhere to stop and recharge with a coffee or grab a bite to eat. 

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Where are the toilets? Are there disabled facilities?

There are toilet facilities available for use by customers at the Customer Services towards the back of the retail area. Various retailers also provide customer toilet facilities. 

There are toilet facilities available for use by customers at the Customer Services towards the back of the retail area. Various retailers also provide customer toilet facilities. 

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Are there baby changing / feeding facilities?

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services, situated next to Frankie and Benny's at the back of the retail area. 

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services, situated next to Frankie and Benny's at the back of the retail area. 

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Are there any cash machines on site?

Yes - ATMs are available outside Boots and WHSmith.

Yes - ATMs are available outside Boots and WHSmith.

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What should I do if I think I've lost something on site?

If you have lost something while visiting Fort Kinnaird, please contact our Security team on 0131 669 6630.

If you have lost something while visiting Fort Kinnaird, please contact our Security team on 0131 669 6630. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner. If you think you may have left something in a particular shop, please contact the specific retailer. All store contact numbers can be found on our 'Shops' page. 

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Where can I find out about job vacancies on site?

You can check out the latest job vacancies at Fort Kinnaird by visiting our 'Jobs' page.

You can check out the latest job vacancies at Fort Kinnaird by visiting our 'Jobs' page. We also have a Recruitment & Skills Centre on site - for more information and contact details, click here. The centre is located next to Customer Services towards the back of the retail area, next to Harvey's.

You can also contact shops directly by calling by the store or getting in touch by phone. Contact details for retailers are provided on the 'Shops' page.

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Where is Management Suite located?

The Management Suite is located towards the back of the retail area, next to Harveys. Click here to view the location of the building on the map. 

The Management Suite is located towards the back of the retail area, next to Harveys. Click here to view the location of the building on the map. 

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Are dogs allowed in the retail area?

All dogs are welcome at Fort Kinnaird. Please check with individual stores if animals are allowed inside. 

All dogs are welcome at Fort Kinnaird. Please check with individual stores if animals are allowed inside. 

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General Opening Times

Monday
09:00
-
22:00
Tuesday
09:00
-
22:00
Wednesday
09:00
-
22:00
Thursday
09:00
-
22:00
Friday
09:00
-
22:00
Saturday
09:00
-
18:00
Sunday
10:00
-
18:00

Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

 

Additional opening times

Fort Kinnaird Edinburgh Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

FIND A RETAILER

Getting here

Fort Kinnaird
32 Fleming House
Newcraighall
Edinburgh
EH15 3RD
0131 669 9090
  • Car

    Satnav postcode: EH15 3RD

    From the South - A1 Motorway Northbound. Exit at the Newcraighall Junction. Fort Kinnaird is visible to the front off the ramp.

    From the South - A7/A68. Join A750 City Bypass at the Sherrifhall Roundabout. Head East following the signs for Edinburgh East and North, Leith. Join A1(M) at the Old Craighall junction Northbound still following signs for Edinburgh East and North. Exit A1 at the next junction - Newcraighall. 

     

     

  • Train

    There are regular train services from Edinburgh Haymarket and Waverley stations to nearby Newcraighall station. Check Scotrail for full timetable and ticketing information.

  • Bus

    Fort Kinnaird is well served by local bus services: Prentice Coaches 108 and Lothian 30, 18, 106 and 49.

    For full timetables visit the Traveline Scotland website. 

    Find out more and plan your journey with Lothian here or with Prentice Coaches here.

  • Bike

    If you're looking to travel to Fort Kinnaird by bike, you can plan your journey here.

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Facilities

ATMS

ATMs are available outside Boots and WHSmith and within Wilko.

Baby Changing Facilities

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services.

Bike parking

We have a number of bike parking locations around Fort Kinnaird. You can find these in the following locations:

  • In front of Mothercare
  • In front of Fat Face
  • Next to Smyths 
  • In front of Cafe Nero 
  • In front of Pizza Hut 
  • In front of the Management Offices 
  • In front of SCS
  • Next to TKMaxx and Starbucks 
  • Next to M&S
  • Between Primark and McDonalds

Car Parking

We have over 2,600 parking spaces at Fort Kinniard, all of which are absolutely free. The great news is we have recently been awarded the safer parking Park Mark award. 

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

We have also been awarded a Disabled Parking Award by Disabled Motoring UK due to meeting a list of criteria for our onsite disabled parking facilities including maintaining our disabled parking bays, having clear signage, good lighting and easy entry to our car park. There are over 120 disabled parking bays available at Fort Kinnaird. 

Toilets

There are toilet facilities available for use at Customer Services, towards the back of the retail area. Various retailers also provide customer toilet facilities within their stores.

Services

Click & Collect

Some stores have a Click & Collect service available. Check our Click & Collect page for more information. 

Lost Property

If you have lost something while visiting Fort Kinnaird, please contact our Security team on 0131 669 6630. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Wi-Fi

Fort Kinnaird offers a free Wi-Fi service so you can surf while you shop.

Accessibility

Shopmobility

Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre. If you would like to book the manual chairs please call 0131 669 9090. For the electric scooters you have to be registered with Shopmobility and book through them direct on 0131 557 4123. 

Find out more about Shopmobility electric scooters here.

Download centre map