FAQs

What time does Fort Kinnaird open? What time does Fort Kinnaird close? What are Fort Kinnaird opening times?

Fort Kinnaird opens at 9am Monday to Saturday. On Sunday, the Centre opens at 10am.  Fort Kinnaird closes at 9pm Monday to Friday and 6pm on Saturday and Sunday.

Fort Kinnaird opens at 9am Monday to Saturday. On Sunday, the Centre opens at 10am.  Fort Kinnaird closes at 9pm Monday to Friday and 6pm on Saturday and Sunday.

What are the Christmas Opening hours for 2018?

Our Christmas opening hours can be found below. 

Our Christmas opening hours can be found below. 

  • Extended opening hours Mon-Fri start 26th Nov (10pm or later)
  • Extended opening hours Sat-Sun start 1st Dec, (8pm or later)
  • Christmas Eve & New Year's Eve 5pm close
  • Open Christmas Day & New Year's Day 
  • Boxing Day & January 2nd - 6pm close

Does Fort Kinnaird have a vistors code or code of conduct?

No.

No.

Does Fort Kinnaird hire mobility equipment? Can I hire a wheelchair? Are there any mobility scooters at Fort Kinnaird?

Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre.

Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre. If you would like to book the manual chairs please call 0131 669 9090. For the electric scooters you have to be registered with Shopmobility and book through them direct on 0131 557 4123.
 

Are there any jobs/vacancies in Fort Kinnaird? Where can I find careers information for Fort Kinnaird?

Yes, we recommend that you get in touch with our Recruitment Skills Centre who handle all vacancies within the centre. 

Yes, we recommend that you get in touch with our Recruitment Skills Centre who handle all vacancies within the centre. 

Does Fort Kinnaird have any banks? Are there cash machines in Fort Kinnaird? Where are the cash machines in Fort Kinnaird?

No, there are no banks at Fort Kinnaird. There are four cash machines on site outside Argos, Boots, WHSmith and within Wilko.

No, there are no banks at Fort Kinnaird. There are four cash machines on site outside Argos, Boots, WHSmith and within Wilko.

Does Fort Kinnaird have Wifi? Is Wifi free at Fort Kinnaird?

Yes, there is free wifi at Fort Kinnaird. 

Yes, there is free wifi at Fort Kinnaird. 

Does Fort Kinnaird have click and collect?

Yes, over 40 of our retailers offer Click and Collect. 

Yes, over 40 of our retailers offer Click and Collect. 

What's on at Fort Kinnaird? What events are on at Fort Kinnaird? Is there any entertainment at Fort Kinnaird?

Our What's On page features all the latest news on events and entertainment at Fort Kinnaird.

Our What's On page features all the latest news on events and entertainment at Fort Kinnaird.

Does Fort Kinnaird have any gift cards? Where can I get gift cards at Fort Kinnaird?

No, Fort Kinnaird does not offer a gift card, however individual stores may offer gift cards of their own. 

No, Fort Kinnaird does not offer a gift card, however individual stores may offer gift cards of their own. 

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, a map is available to view on the website. A PDF can also be downloaded. 

Yes, a map is available to view on the website. A PDF can also be downloaded. 

What shops / brands / stores are at Fort Kinnaird?

Fort Kinnaird has a wide range of fashion and home retailers with plenty of restaurants and cafes too.

Fort Kinnaird has a wide range of fashion and home retailers with plenty of restaurants and cafes too.

What women's / men's /fashion shops are at Fort Kinnaird?

Fort Kinnaird has women's and men's fashion at Clarks, Fatface, H&M, JD, M&S, Monsoon, Mothercare, New Look, Next, OUTFIT, Primark, River Island and TK Maxx. 

Fort Kinnaird has women's and men's fashion at Clarks, Fatface, H&M, JD, M&S, Monsoon, Mothercare, New Look, Next, OUTFIT, Primark, River Island and TK Maxx. 

What baby facilities are there at Fort Kinnaird? Does Fort Kinnaird have any baby changing facilities? Is there a parent and baby Room?

Yes, Management Centre. Baby changing room, warm a bottle etc. Parent/Baby Room - Yes Mothercare, Boots, Mamas & Papas, M&S.

Yes, Management Centre. Baby changing room, warm a bottle etc. Parent/Baby Room - Yes Mothercare, Boots, Mamas & Papas, M&S.

Are there disabled changing facilities at Fort Kinnaird?

No, there are no disabled changing facilities at Fort Kinnaird. 

No, there are no disabled changing facilities at Fort Kinnaird. 

Are there places to warm a baby bottle at Fort Kinnaird? Is there anywhere to warm a babys bottle? Does Fort Kinnaird have bottle warming facilities?

Yes, please ask at Customer Services for bottle warming facilities. 

Yes, please ask at Customer Services for bottle warming facilities. 

Is there anywhere where I can feed my baby? Are there any baby nursing facilities

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services, situated next to Frankie and Benny's at the back of the retail area. 

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services, situated next to Frankie and Benny's at the back of the retail area. 

Can I hire a pushchair or buggy at Fort Kinnaird?

No

No

What family / childrens facilities are there at Fort Kinnaird? Are there childrens play areas?

Fort Kinnaird has a playpark for under 10s.

Fort Kinnaird has a playpark for under 10s.

Are there child friendly / safe areas in Fort Kinnaird? Is there a creche at Fort Kinnaird?

While there is no creche at Fort Kinnaird, there is a playpark with self-closing gates available 

While there is no creche at Fort Kinnaird, there is a playpark with self-closing gates available 

What entertainment is there at Fort Kinnaird? Is there a cinema at Fort Kinnaird? What are the cinema times?

Fort Kinnaird has a cinema. Opening times run depending on screening times. 

Fort Kinnaird has a cinema. Opening times run depending on screening times. 

Where are the toilets in Fort Kinnaird?

Customer Services, - some stores  Restaurants and Cafes may also have facilities

Customer Services, - some stores  Restaurants and Cafes may also have facilities

Are there disabled toilets in Fort Kinnaird? Where are the disabled toilets in Fort Kinnaird?

Customer Services, - some stores  Restaurants and Cafes may also have facilities.

Customer Services, - some stores  Restaurants and Cafes may also have facilities.

Are there any post boxes in Fort Kinnaird?

There is a post box next to the playpark. 

There is a post box next to the playpark. 

Are there any photo booths available at Fort Kinnaird?

No, there are no photo booths available at Fort Kinnaird.

No, there are no photo booths available at Fort Kinnaird.

Is there a business lounge at Fort Kinnaird? Can I hire a meeting room at Fort Kinnaird?

There is a Regus at Fort Kinnaird close to Customer Services. Meeting rooms can be hired here. 

There is a Regus at Fort Kinnaird close to Customer Services. Meeting rooms can be hired here. 

Are there any phone or ipad charging facilities?

No, there are no phone or ipad charging facilities. 

No, there are no phone or ipad charging facilities. 

Are there any police or security at Fort Kinnaird?

Yes, Fort Kinnaird has security on-site 24 hours a day, 7 days a week. 

Yes, Fort Kinnaird has security on-site 24 hours a day, 7 days a week. 

Does Fort Kinnaird have any first aid facilities? Where are the first aid facilities at Fort Kinnaird?

Yes, our team are first aid trained. There is always a trained first aider on duty at Customer Services. 

Yes, our team are first aid trained. There is always a trained first aider on duty at Customer Services. 

Is there a quiet room in Fort Kinnaird? Where are the quiet room facilities?

No, Fort Kinnaird doesn't have a quiet room. 

No, Fort Kinnaird doesn't have a quiet room. 

Where can I find the managements office at Fort Kinnaird? Is there a lost property office? Is there a help desk or customer service point?

Customer services - also for lost property (stores may also retain lost property).

Customer services - also for lost property (stores may also retain lost property).

Are there any lockers available at Fort Kinnaird?

No, there are no lockers available at Fort Kinnaird. 

No, there are no lockers available at Fort Kinnaird. 

Can I get to Fort Kinnaird by Public Transport? What bus routes go to Fort Kinnaird? How do I get to Fort Kinnaird?

Yes, you can travel to Fort Kinnaird by bus and train. Fort Kinnaird is well served by local bus services: Prentice Coaches 108 and 118 and Lothian 30, 400 (previously 18), 106 and 49.

Yes, you can travel to Fort Kinnaird by bus and train. Fort Kinnaird is well served by local bus services: Prentice Coaches 108 and 118 and Lothian 30, 400 (previously 18), 106 and 49.

Can I get a train to Fort Kinnaird?

Yes - There are regular train services from Edinburgh Haymarket and Waverley stations to nearby Newcraighall station. 

Yes - There are regular train services from Edinburgh Haymarket and Waverley stations to nearby Newcraighall station. 

Is there a bike route to get to Fort Kinnaird?

Yes, If you're looking to travel to Fort Kinnaird by bike, you can plan your journey via the Cycle Streets journey planner. 

Yes, If you're looking to travel to Fort Kinnaird by bike, you can plan your journey via the Cycle Streets journey planner. 

How to I get to Fort Kinnaird by car? Get me directions for Fort Kinnaird by car

If you're traveling by car, use satnav postcode: EH15 3RD.

If you're traveling from the North use A1 Motorway Northbound. Exit at the Newcraighall Junction. Fort Kinnaird is visible to the front off the ramp.

If you're traveling by car, use satnav postcode: EH15 3RD.

If you're traveling from the North use A1 Motorway Northbound. Exit at the Newcraighall Junction. Fort Kinnaird is visible to the front off the ramp.

If you're traveling from the South use A7/A68. Join A750 City Bypass at the Sherrifhall Roundabout. Head East following the signs for Edinburgh East and North, Leith. Join A1(M) at the Old Craighall junction Northbound still following signs for Edinburgh East and North. Exit A1 at the next junction - Newcraighall. 

Does Fort Kinnaird have disabled parking? Where are the disabled parking spaces at Fort Kinnaird?

Yes, Fort Kinnaird has disabled bays throughout the centre in front of most stores and restaurants.

Yes, Fort Kinnaird has disabled bays throughout the centre in front of most stores and restaurants.

Does Fort Kinnaird have family / children parking bays? Where are the family / children parking spaces at Fort Kinnaird?

Yes, Fort Kinnaird has family/children parking bays. These can be found adjacent to disabled bays within certain areas of the centre. 

Yes, Fort Kinnaird has family/children parking bays. These can be found adjacent to disabled bays within certain areas of the centre. 

Is car parking free at Fort Kinnaird? How much is car parking at Fort Kinnaird?

Car parking is free at Fort Kinnaird. 

Car parking is free at Fort Kinnaird. 

Are there spaces for large vehicles / vans / motorhomes /coaches to park at Fort Kinnaird?

There aren't marked bays for large vehicles/vans/motorhomes/ coaches however please contact customer services in advance if this is the case. 

There aren't marked bays for large vehicles/vans/motorhomes/ coaches however please contact customer services in advance if this is the case. 

What time does the car park open? What time does the car park close?

The car park is open 24 hours, 7 days week.

The car park is open 24 hours, 7 days week.

Does Fort Kinnaird have secure bike / bicycle parking? Where is the bicycle parking in Fort Kinnaird?

We have a number of bike parking locations around Fort Kinnaird. You can find these in the following locations:

In front of Mothercare
In front of Fat Face
Next to Smyths
In front of Cafe Nero

We have a number of bike parking locations around Fort Kinnaird. You can find these in the following locations:

In front of Mothercare
In front of Fat Face
Next to Smyths
In front of Cafe Nero
In front of Pizza Hut
In front of Customer Services
In front of SCS
Next to TKMaxx and Starbucks
Next to M&S
Between Primark and McDonald's

Does Fort Kinnaird have secure motorbike / motorcycle parking? Where is the motorbike parking in Fort Kinnaird?

No, we would advise customers with motorbikes/motorcycles to use regular parking bays.

No, we would advise customers with motorbikes/motorcycles to use regular parking bays.

Is there a car wash at Fort Kinnaird?

No, there is no car wash at Fort Kinnaird.

No, there is no car wash at Fort Kinnaird.

Does Fort Kinnaird have any electric car charging points?

No, there are no electric charging points at Fort Kinnaird.

No, there are no electric charging points at Fort Kinnaird.

Do Fort Kinnaird provide staff car parking facilities?

Fort Kinnaird provides designated areas for staff to park. 

Fort Kinnaird provides designated areas for staff to park. 

What restaurants are available at Fort Kinnaird? What food & drink facilities are there?

Fort Kinnaird has loads of food and drink with restaurants and cafes including Caffe Nero, Chiquito, Costa, Five Guys, Frankie & Benny's, Greggs, M&S Cafe Revive, McDonald's, Nando's, Patisserie Valerie, Pizza Hut, Pizza Express, Starbuck

Fort Kinnaird has loads of food and drink with restaurants and cafes including Caffe Nero, Chiquito, Costa, Five Guys, Frankie & Benny's, Greggs, M&S Cafe Revive, McDonald's, Nando's, Patisserie Valerie, Pizza Hut, Pizza Express, Starbucks, Subway and TGI Fridays.

What type of restaurants are there in Fort Kinnaird? What time do the restaurants close?

Fort Kinnaird offers casual family dining at a number of restaurants. Closing times can be found on each restaurant's website.  

Fort Kinnaird offers casual family dining at a number of restaurants. Closing times can be found on each restaurant's website.  

What fast food restaurants are there at Fort Kinnaird?

Greggs, Subway, McDonald's can all be found at Fort Kinnaird.

Greggs, Subway, McDonald's can all be found at Fort Kinnaird.

General Opening Times

Monday
09:00
-
22:00
Tuesday
09:00
-
22:00
Wednesday
09:00
-
22:00
Thursday
09:00
-
22:00
Friday
09:00
-
22:00
Saturday
09:00
-
20:00
Sunday
10:00
-
20:00

In December we have extended opening hours Monday - Friday until 10pm or later at selected stores. On Saturday and Sunday we're open until 8pm or later at selected stores. 

Christmas Eve and New Year's Eve we close at 5pm while on Boxing Day and 2nd January we'll close at 6pm. 

We're open Christmas Day and New Year's Day.

Additional opening times

Fort Kinnaird Edinburgh Store opening times may vary. Food, cinema and leisure will be open later – please check retailer websites for further details.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Fort Kinnaird
32 Fleming House
Newcraighall
Edinburgh
EH15 3RD
0131 669 9090
  • Car

    Satnav postcode: EH15 3RD

    From the South - A1 Motorway Northbound. Exit at the Newcraighall Junction. Fort Kinnaird is visible to the front off the ramp.

    From the South - A7/A68. Join A750 City Bypass at the Sherrifhall Roundabout. Head East following the signs for Edinburgh East and North, Leith. Join A1(M) at the Old Craighall junction Northbound still following signs for Edinburgh East and North. Exit A1 at the next junction - Newcraighall. 

     

     

  • Train

    There are regular train services from Edinburgh Haymarket and Waverley stations to nearby Newcraighall station. Check Scotrail for full timetable and ticketing information.

  • Bus

    Fort Kinnaird is well served by local bus services: Prentice Coaches 108 and 118 and Lothian 30, 400 (previously 18), 106 and 49.

    For full timetables visit the Traveline Scotland website

    Find out more and plan your journey with Lothian here or with Prentice Coaches here.

  • Bike

    If you're looking to travel to Fort Kinnaird by bike, you can plan your journey here.

Facilities

ATMs are available outside Argos, Boots, WHSmith and within Wilko.

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services.

We have a number of bike parking locations around Fort Kinnaird. You can find these in the following locations:

  • In front of Mothercare
  • In front of Fat Face
  • Next to Smyths 
  • In front of Cafe Nero 
  • In front of Pizza Hut 
  • In front of the Management Offices 
  • In front of SCS
  • Next to TKMaxx and Starbucks 
  • Next to M&S
  • Between Primark and McDonalds

We have over 2,600 parking spaces at Fort Kinniard, all of which are absolutely free. The great news is we have recently been awarded the safer parking Park Mark award. 

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

We have also been awarded a Disabled Parking Award by Disabled Motoring UK due to meeting a list of criteria for our onsite disabled parking facilities including maintaining our disabled parking bays, having clear signage, good lighting and easy entry to our car park. There are over 120 disabled parking bays available at Fort Kinnaird. 

There are toilet facilities available for use at Customer Services, towards the back of the retail area. Various retailers also provide customer toilet facilities within their stores.

Services

Some stores have a Click & Collect service available. Check our Click & Collect page for more information. 

If you have lost something while visiting Fort Kinnaird, please contact our Security team on 0131 669 6630. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Fort Kinnaird offers a free Wi-Fi service so you can surf while you shop.

Accessibility

Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre. If you would like to book the manual chairs please call 0131 669 9090. For the electric scooters you have to be registered with Shopmobility and book through them direct on 0131 557 4123. 

Find out more about Shopmobility electric scooters here.

Download centre map