Faqs

Do you accommodate shoppers and families with additional needs, such as autism?

Answer

Due to high demand, we are unfortunately currently out of stock on our sensory backpacks. Apologies for any inconvenience caused, we are looking to re-stock these as soon as possible.

Yes. We understand that for people with sensory, autism spectrum conditions or additional needs a visit to a busy shopping centre like ours can be a daunting experience. To make your visit as comfortable and enjoyable as possible we’ve introduced free sensory backpacks which you can collect, as well as a free complimentary visual social story to download.