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Visual Impairment Customer Support
At Fort Kinnaird, we’re committed to creating an inclusive shopping experience for everyone. Our team have completed Visual Impairment Awareness training with the RNIB to better support visually impaired shoppers. If you or someone you know needs assistance, our trained team is here to help.
Accessible toilets
We have an accessible toiliet located within Customer Services at the centre which is next to Currys. This facility is Stoma bag friendly. You can also find a changing places facility here.
Accessible Car Parking
We have accessible parking bays within each of our carparks. You must display a valid blue badge to use
Hidden Disabilities
Fort Kinnaird has launched the Hidden Disabilities Sunflower Scheme, to support more than 10 million people living in the UK that have a hidden disability. Find out more on our Hidden Disabilities page.
Changing Places
To use the toilet in safety and comfort, many people need to be able to access a Changing Places, which has more space and the right equipment, including a height-adjustable changing bench and a hoist. Situated next to Currys PC World by the Management Suite – Ground Level The security team operate 24/7 and can be contacted […]
Sensory Backpacks
Our sensory backpacks are now back in stock and available to borrow from Customer Services during your visit to Fort Kinnaird. Designed to support visitors on the autism spectrum, each backpack includes a range of helpful sensory items to make your experience more comfortable and enjoyable. To book a sensory backpack or find out more, […]