ATMs are available outside Boots and WHSmith.

There is a baby changing room for both mums and dads in Mothercare and Boots, as well as at Customer Services.

We have over 2,600 parking spaces at Fort Kinniard, all of which are absolutely free. The great news is we have recently been awarded the safer parking Park Mark award. 

We are proud that our car park has been issued the Park Mark, an award given by the Police to car parks that have achieved the standards of the Safer Parking Scheme, designed to reduce crime in car parks.

We have also been awarded a Disabled Parking Award by Disabled Motoring UK due to meeting a list of criteria for our onsite disabled parking facilities including maintaining our disabled parking bays, having clear signage, good lighting and easy entry to our car park. There are over 120 disabled parking bays available at Fort Kinnaird. 

There are toilet facilities available for use at Customer Services, towards the back of the retail area. Various retailers also provide customer toilet facilities within their stores.

Some stores have a Click & Collect service available. Check our Click & Collect page for more information. 

If you have lost something while visiting Fort Kinnaird, please contact our Security team on 0131 669 6630. Please note that we will ask for proof of ownership to make sure we give property back to its rightful owner.

Fort Kinnaird offers a free Wi-Fi service so you can surf while you shop.

Shopmobility hire is available at Fort Kinnaird where we have 2 manual wheelchairs and 2 electric scooters available for our customers who require a little help around the centre. If you would like to use please contact 0131 557 4123 for details. 

Fort Kinnaird operates a satellite service and all users must be assessed and registered at one of the full Lothian Shopmobility units located at Waterloo Place in Edinburgh, The Gyle Shopping Centre and Almondvale Shopping Centre.

To register, please bring TWO forms of ID, one of which must have your home address and name on it. Once registered all you have to do is to phone 0131 557 4123 and quote your registration number and book the equipment you wish to use at Fort Kinnaird. You can collect the equipment from Management Suite, 32 Fleming House, Newcraighall, Edinburgh EH15 3RD, where our friendly staff will be happy to help you.